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QA Automation Engineer/Technical Support Engineer

Get Devs is looking to hire an experienced QA Automation Engineer/Technical Support Engineer to play an integral part in the opening of our client’s offshoring efforts in Manila. The role will involve coordinating with a onshore team of developers in the United States, setting up the development culture in this new office, architecting testing solutions and working hand in hand to improve overall processes. 

Job description:

  • Record and develop complex automated testing for Globality software based on the client's platform.
  • First level support of company customers over chat. 
  • Support company customers by chat, help resolve technical issues that might arise during the use of Testim.
  • Leverage experience and product knowledge to guide customers on product usage, misconfigurations etc.   
  • Understand the client software and create tests according to a given written flow, check them and make sure they work as expected.
  • In cases needed, use JavaScript scripts for non standard requests. 
  • Use the client's platform for all its capabilities, requiring a thorough understanding of all the system options.

Requirements:

  • 5+ years in hands-on QA/test automation rule 
  • Experience with JavaScript and HTML
  • Ability to handle authoring independently and successfully in a challenging and dynamic environment.  
  • Good understanding and execution of software quality assurance methodologies and practices.
  • Strong troubleshooting & diagnostic abilities 
  • Intelligent, self-starter and proactive

Other Details:

Employment terms: Full-time/ Regular
Availability: Can start ASAP/Max of 30 days’ notice
Schedule: 6:00 am - 3:00 pm (Tue – Sat)
                 1:00 pm - 8:00 pm (Fridays)
Work Location: 9F B.A. Lepanto Building, 8747 Paseo De Roxas Ave., Brgy. Bel-Air, Makati 

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